隐私政策

草稿预览：以下为机器翻译，尚待人工及法律审阅。英文政策可能自动更新，翻译不会自动同步；如有差异，请以当前英文原文为准。

最后更新时间：2026 年 10 月 29 日

Alpha+ 运营该商店和网站，包括所有相关信息、内容、功能、工具、产品和服务，以便为您（客户）提供精心策划的购物体验（“服务”）。 Alpha+ 由 Shopify 提供支持，这使我们能够为您提供服务。本隐私政策描述了当您访问、使用服务或使用服务进行购买或其他交易或以其他方式与我们沟通时，我们如何收集、使用和披露您的个人信息。如果我们的服务条款与本隐私政策之间存在冲突，则本隐私政策适用于您个人信息的收集、处理和披露。

请仔细阅读本隐私政策。通过使用和访问任何服务，即表示您承认您已阅读本隐私政策并了解本隐私政策中所述的信息收集、使用和披露方式。

我们收集或处理的个人信息

当我们使用“个人信息”一词时，我们指的是能够识别您或其他人的身份或可以合理地与您或其他人联系起来的信息。个人信息不包括匿名收集的信息或已去识别化的信息，因此无法识别您或与您合理关联。我们可能会收集或处理以下类别的个人信息，包括从这些个人信息中得出的推论，具体取决于您与服务互动的方式、您居住的地点以及适用法律允许或要求的情况：

  • 联系方式包括您的姓名、地址、帐单地址、送货地址、电话号码和电子邮件地址。
  • 财务信息包括信用卡、借记卡和金融账号、支付卡信息、金融账户信息、交易详情、付款方式、付款确认和其他付款详情。
  • 帐户信息包括您的用户名、密码、安全问题、偏好和设置。
  • 交易信息包括您查看、放入购物车、添加到心愿单或购买、退货、换货或取消的商品以及您过去的交易。
  • 与我们的通信，包括您在与我们的通信中包含的信息，例如，在发送客户支持查询时。
  • 设备信息包括有关您的设备、浏览器或网络连接、您的 IP 地址和其他唯一标识符的信息。
  • 使用信息包括有关您与服务交互的信息，包括您与服务交互或导航服务的方式和时间。

个人信息来源

我们可能从以下来源收集个人信息：

  • 直接来自您，包括当您创建帐户、访问或使用服务、与我们沟通或以其他方式向我们提供您的个人信息时；
  • 自动通过服务，包括当您使用我们的产品或服务或访问我们的网站时从您的设备，以及通过使用 cookie 和类似技术；
  • 来自我们的服务提供商，包括当我们聘请他们启用某些技术以及他们代表我们收集或处理您的个人信息时；
  • 来自我们的合作伙伴或其他第三方。

我们如何使用您的个人信息

根据您与我们互动的方式或您使用的服务，我们可能会将个人信息用于以下目的：

  • 提供、定制和改进服务。我们使用您的个人信息向您提供服务，包括履行我们与您签订的合同、处理您的付款、履行您的订单、记住您的偏好和您感兴趣的商品、向您发送与您的帐户相关的通知、处理购买、退货、换货或其他交易、创建、维护和以其他方式管理您的帐户、安排运输、促进任何退货和换货、使您能够发表评论以及为您创建定制的购物体验，例如推荐与您的购买相关的产品。这可能包括使用您的个人信息来更好地定制和改进服务。
  • 营销和广告。我们将您的个人信息用于营销和促销目的，例如通过电子邮件、短信或邮政邮件发送营销、广告和促销信息，以及在服务或其他网站上向您展示产品或服务的在线广告，包括基于您之前购买或添加到购物车的商品以及服务上的其他活动。
  • 安全和欺诈预防。我们使用您的个人信息来验证您的帐户，提供安全的支付和购物体验，检测、调查可能的欺诈、非法、不安全或恶意活动或采取行动，保护公共安全，并确保我们的服务安全。如果您选择使用服务并注册帐户，您有责任保证您的帐户凭据的安全。我们强烈建议您不要与其他人分享您的用户名、密码或其他访问详细信息。
  • 与您沟通。我们使用您的个人信息为您提供客户支持、响应您、为您提供有效的服务以及维持我们与您的业务关系。
  • 法律原因。我们使用您的个人信息来遵守适用法律或响应有效的法律程序，包括执法机构或政府机构的要求，调查或参与民事取证、潜在或实际诉讼或其他对抗性法律程序，以及执行或调查可能违反我们条款或政策的行为。

我们如何披露个人信息

在某些情况下，我们可能会根据本隐私政策出于合法目的向第三方披露您的个人信息。此类情况可能包括：

  • 与 Shopify、代表我们提供服务的供应商和其他第三方（例如 IT 管理、支付处理、数据分析、客户支持、云存储、履行和运输）。
  • 与业务和营销合作伙伴一起提供营销服务并向您做广告。例如，我们使用 Shopify 根据您在不同商家和网站上的在线活动，通过第三方服务支持个性化广告。我们的业务和营销合作伙伴将根据他们自己的隐私声明使用您的信息。根据您居住的地方，您可能有权指示我们不要共享有关您的信息，以便根据您在不同商家和网站上的在线活动向您展示有针对性的广告和营销活动。 。
  • 当您指示、请求我们或以其他方式同意我们向第三方披露某些信息时，例如向您运送产品或通过您使用社交媒体小部件或登录集成。
  • 与我们的附属公司或我们公司集团内的其他人。
  • 与合并或破产等业务交易相关，遵守任何适用的法律义务（包括回应传票、搜查令和类似请求），执行任何适用的服务条款或政策，以及保护或捍卫服务、我们的权利以及我们的用户或其他人的权利。

与 Shopify 的关系

这些服务由 Shopify 托管，它收集和处理有关您访问和使用服务的个人信息，以便为您提供和改进服务。您向服务提交的信息将传输给 Shopify 以及可能位于您居住地以外国家/地区的第三方并与其共享，以便为您提供和改进服务。此外，为了帮助保护、发展和改善我们的业务，我们使用某些 Shopify 增强功能，其中包含从您与我们的商店、其他商家以及 Shopify 互动中获得的数据和信息。为了提供这些增强功能，Shopify 可能会使用收集的有关您与我们的商店、其他商家以及 Shopify 互动的个人信息。在这些情况下，Shopify 负责处理您的个人信息，包括响应您的请求，行使您出于这些目的使用您的个人信息的权利。要详细了解 Shopify 如何使用您的个人信息以及您可能拥有的任何权利，您可以访问 Shopify 消费者隐私政策 。根据您居住的地方，您可以在 Shopify 隐私门户链接处对您的个人信息行使某些权利。 https://www.shopify.com/legal/privacy/app-users https://privacy.shopify.com/en

第三方网站和链接

服务可能提供第三方运营的网站或其他在线平台的链接。如果您点击不属于我们或不受我们控制的网站的链接，您应该查看他们的隐私和安全政策以及其他条款和条件。我们不保证也不对此类网站的隐私或安全负责，包括这些网站上信息的准确性、完整性或可靠性。您在公共或半公共场所提供的信息，包括您在第三方社交网络平台上分享的信息，也可能被服务的其他用户和/或这些第三方平台的用户查看，但不限于我们或第三方使用。我们包含此类链接本身并不意味着对此类平台上的内容或其所有者或运营商的任何认可，服务中披露的情况除外。

儿童数据

这些服务不适合儿童使用，我们不会故意收集您所在司法管辖区未满法定成年年龄的儿童的任何个人信息。如果您是向我们提供个人信息的儿童的父母或监护人，您可以使用下面列出的联系方式联系我们，要求将其删除。 截至本隐私政策生效日期，我们并不实际了解我们“共享”或“出售”（这些术语在适用法律中定义）16 岁以下个人的个人信息。

您的信息的安全和保留

请注意，没有任何安全措施是完美或坚不可摧的，我们不能保证“完美的安全”。此外，您发送给我们的任何信息在传输过程中可能不安全。我们建议您不要使用不安全的渠道向我们传达敏感或机密信息。

我们保留您的个人信息的时间取决于不同的因素，例如我们是否需要该信息来维护您的帐户、为您提供服务、遵守法律义务、解决争议或执行其他适用的合同和政策。

您的权利和选择

根据您居住的地方，您可能拥有下面列出的与您的个人信息相关的部分或全部权利。然而，这些权利不是绝对的，可能仅适用于某些情况，并且在某些情况下，我们可能会在法律允许的情况下拒绝您的请求。

  • 访问/了解的权利。您可能有权请求访问我们持有的有关您的个人信息。
  • 删除权。您可能有权要求我们删除我们维护的有关您的个人信息。
  • 纠正权。您可能有权要求我们更正我们保存的有关您的不准确的个人信息。
  • 可移植性的权利。在某些情况下和某些例外情况下，您可能有权收到我们持有的有关您的个人信息的副本，并要求我们将其转让给第三方。
  • 管理通信首选项。我们可能会向您发送促销电子邮件，您可以随时使用我们向您发送的电子邮件中显示的取消订阅选项选择不再接收这些电子邮件。如果您选择退出，我们仍可能向您发送非促销电子邮件，例如有关您的帐户或您所下订单的电子邮件。

您可以根据服务上的指示或使用下面提供的联系方式与我们联系来行使任何这些权利。要详细了解 Shopify 如何使用您的个人信息以及您可能拥有的任何权利，包括与 Shopify 处理的数据相关的权利，您可以访问 https://privacy.shopify.com/en。

我们不会因您行使任何这些权利而歧视您。根据适用法律允许或要求，我们可能需要验证您的身份，然后才能处理您的请求。根据适用法律，您可以指定授权代理人代表您提出请求，以行使您的权利。在接受代理人的此类请求之前，我们将要求代理人提供您已授权他们代表您行事的证明，并且我们可能需要您直接向我们验证您的身份。我们将根据适用法律的要求及时回复您的请求。

投诉

如果您对我们处理您的个人信息的方式有投诉，请使用下面提供的联系方式与我们联系。根据您居住的地方，您可能有权通过使用下面列出的联系方式联系我们，对我们的决定提出上诉，或向当地的数据保护机构提出投诉。

国际数据转移

请注意，我们可能会在您居住的国家/地区之外转移、存储和处理您的个人信息。

如果我们将您的个人信息转移出欧洲经济区或英国，我们将依赖公认的转移机制，例如欧盟委员会的标准合同条款，或英国相关主管机构颁发的任何同等合同（视情况而定），除非数据转移到已确定提供足够保护水平的国家/地区。

本隐私政策的变更

我们可能会不时更新本隐私政策，包括反映我们做法的变化或出于其他运营、法律或监管原因。我们将在本网站上发布修订后的隐私政策，更新“最后更新”日期并根据适用法律的要求提供通知。

联系

如果您对我们的隐私惯例或本隐私政策有任何疑问，或者您想行使任何可用权利，请发送电子邮件至 tay1988@hotmail.com。您可以在我们的联系信息政策中找到我们的其他联系方式。

Current English policy

Last updated: October 29, 2026

Alpha+ operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Alpha+ is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at tay1988@hotmail.com. You can find our other contact details on our contact information policy.